Free Shipping on orders over RM30.00

Register As Merchant


    •  
      Strength indicator
  • Documents needed for register

  • * Require to fill up

  • Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.

  •  
  •  
    Log In | Forget Password
Select your currency
USD United States (US) dollar
0
X
Logo
Reset Password

Welcome to enche!

These terms and conditions outline the rules and regulations for the use of enche’s Website, located at https://enche.com/.

By accessing this website we assume you accept these terms and conditions. Do not continue to use enche if you do not agree to take all of the terms and conditions stated on this page. Our Terms and Conditions were created with the help of the Terms And Conditions Generator and the Terms & Conditions Generator.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By accessing enche, you agreed to use cookies in agreement with the enche’s Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, enche and/or its licensors own the intellectual property rights for all material on enche. All intellectual property rights are reserved. You may access this from enche for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

This Agreement shall begin on the date hereof.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. enche does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of enche,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, enche shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

enche reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

You hereby grant enche a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of enche; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to enche. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

No use of enche’s logo or other artwork will be allowed for linking absent a trademark license agreement.

iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Your Privacy

Please read Privacy Policy

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

  1. Refund request

enche will either approve or reject a refund request based on a valid return reason and additional feedback given by customer when initiating a return request. As part of this process, buyer or merchants may initiate a chat for discussion on the refund request prior to the merchant’s approval/rejection.

The refund request shall be raised within 48 hours of order delivery date. Shall buyer initiate the dispute after 48 hours, enche would not entertain the request for refund. The goods’ refund policy is stated at the product description section of the ordered goods or product page.

  1. Non-refundable goods

Some goods at our platform are non-refundable due to the nature of the goods. This applies for perishable goods.

The services or product description section on our product page will state the label ‘This goods is non-refundable’ for products that are not entitled for refund upon successful purchase.

  1. How the refund process works after order returned?

Upon thorough appraisal on the refund request by our Customer Service Executives are completed, there shall be two outcomes as follows:

The table below shows the bank processing time applicable before your refund is reflected to your account according to the payment methods required for a refund to your account.

Payment Method (upon buyer’s purchase) Refund Method enche Processing Time Bank Processing Time Frame
Credit Card/Debit Card Credit Card/Debit Card 3 to 5 working days 7 to 14 working days
Online Banking Will be credited into bank account 3 to 5 working days 7 to 14 working days
Offline (over the counter) Will be credited into bank account 3 to 5 working days 7 to 14 working days
e wallet Will be credited into bank account 3 to 5 working days 7 to 14 working days